Customers view of order status What Customers see for order status Customers may access real-time information on their order when logged into your public storefront. 1. Access the public storefront. 2. Click My Account. 3. Click Orders. 4. The orders will show with access to view more details. Navigating through the various screens, customers may see the following items: Order number Order status Order date and time Complete order invoice with line item details Order Shipment # Order Tracking number Date shipped Date delivered Shipment method Quantities shipped