Member Bill Pay – QB Billing

Once your credit card credentials have been setup with ChamberMaster and member bill pay turned on, members will be able to pay their bills online in their Member Information Center when they login. Contact support@chambermaster.com to setup your credit card credentials in ChamberMaster and turn on member bill pay.

Member bill pay with credit card processing video (demos shows MIC v1 but works with MIC v3 & v4 also)

Steps for members to pay a bill online

1.	Members should access www.chamberlogin.com and provide appropriate member login and password.

2.	Click Pay Bills Online.

Figure 14-8 New selection in the Member Information Center

3.	Type the desired amount to pay along with the associated invoice #. If no invoice number is known, check “No Invoice Number” and enter a Comment. (A comment is required when no invoice number is known.)

Figure 14-9 Sample payment screen in the Member Information Center

4.	Enter up to two email addresses for a receipt to be emailed. (The designated Billing Rep email address will already be listed as a default).

5.	Click Continue.

6.	A summary screen will appear where last minute changes may be made.

Note: the Invoice selection shown in Figure 7-8 below will display only when Jobs and/or Hot Deals have been setup with a payment method of Invoice.

Figure 14-10 Summary screen before final checkout

7.	Click Continue.

8.	Complete the credit card checkout screen, select to agree to the payment terms and click Purchase Now.

Figure 14-11 Sample Credit Card screen

9.	A confirmation screen will appear. The previously selected member recipients will receive an email. Your selected staff members will receive an email as well.

These staff recipients are determined during setup with ChamberMaster. Contact support@chambermaster.com to change the email recipient for your staff.

Figure 14-12 Sample confirmation screen displayed for members

After receiving credit card payment for member bill pay

1.	The designated chamber staff will receive an email with notification of member bill pay.

These staff recipients are determined during setup with ChamberMaster. Contact support@chambermaster.com to change the email recipient for your staff.

2.	Click Mbr Payments in the Task List to view the incoming payment.

Figure 14-13 Sample Mbr Payments listing from a Member bill pay

3.	Click Reports in the left-hand menu.

4.	Select the Billing category and click Credit Card Transactions and view the Credit Card Transaction report to ensure that the credit card transaction was successful.

5.	Open your QuickBooks and create the appropriate payment, applying to the desired invoice.

6.	Return to Mbr Payments in the Task List and select Completed from the Status drop-down list.

Figure 14-14 Mbr Payment Status selections

If needing to locate an old transaction, change the filter selections at the top of the Mbr Payments screen in the Task List and click Refresh.