When selecting to print your labels, always make sure that the Page Scaling drop-down selection is set to None. See “Settings for mailing labels” in “Emails, Letters, and Mailing Lists” in online helpTip: Sometimes your browser will open the PDF in a “mini reader” instead of using the Adobe program which doesn’t allow you to change these settings. You’ll need to disable these mini-readers in order to allow the software to control the label output properly. Watch a video to understand how this works -Chrome users: type in chrome://plugins and press Enter. Then disable the Chrome PDF Viewer and enable the Adobe Reader. See http://screencast.com/t/jCudImNumq2iFirefox users: Select Options from the Tools menu. Click Applications tab and search for Adobe. Change each selection to Use Adobe Reader. See http://screencast.com/t/wWk5KzDS