Quick Communication Application (QCA)

For users of Plus edition or greater, communication can also be viewed and recorded when not logged into the software when the Quick Communication Application is running. See the steps below to install this Windows-only program.

Install Quick Communication Application (QCA)

Requirements: Plus edition or greater only. The QCA also requires Microsoft Windows and is not available on the Mac at this time.

1.	Login to your software with administrator privileges.

2.	Click Setup in the left-hand menu.

3.	Click Install Quick Communication Application.

4.	Click Install.

Figure 3-3 Screen during installation of Quick Communication Application

5.	Type your database login name and password of the individual that will be recording the history.

Figure 3-4 Login credentials screen during installation of Quick Communication Application

6.	Click Save.

7.	Wait and then the QCA (Quick Communication Application) icon will appear in the system tray (down by your clock).

8.	Right click the icon to quickly record a communication entry, eReferral, or Info Request.

Recording a Communication Entry using the QCA

(Plus edition or greater only)

1.	Make sure the QCA is installed and running in your system tray. You will see the icon displaying.

After installation, the QCA may need to be loaded after restarting Windows. Click the Windows Start button ->All Programs->MicroNet, Inc->Quick Communication Application.

2.	Right-click the QCA icon.

3.	Make the desired selection: New Communication, New eReferral, New Info Request.

Figure 3-4 Quick Communication Application selections

4.	Complete the onscreen entries which will be recorded in your software.

 

Sample New Communication History entry using QCA