Apply Payments to Open Amounts in QuickBooks

Customer and Receivable reports would typically be viewed in ChamberMaster. However, if you desire to also view these reports using QuickBooks, you may want to apply payments to the open amounts in QuickBooks.

General journal payments posted on the customer account will properly decrease the customer balance. However, the payment is not applied against any particular invoice (open amount) since it is general journal entry; it will still show an open amount in QuickBooks.

Here is one example of how to apply the payment against an open amount.

1.	In QuickBooks, select Customer, Receive Payments.

2.	Select the desired Customer in the Received From drop down list.

3.	A list of “outstanding” invoices will display. Click the invoice that should have the payment applied.

4.	Click Discount & Credits button.

5.	Click the Credits tab (if applicable)

6.	Make sure the desired “credit” (your payment from the import) is selected.

7.	Click Done.

8.	Click Save & Close.

Figure 8-9 Sample of applying journal entry “payment” to the journal entry “invoice”