1. Click Billing in the left-hand menu.
2. Click the Reports tab.
3. Click the desired letter type (Notification, Collection, or Thank you) in the letters area of the Reports tab.
4. Click Letter Template: in the filter options area.
5. Make changes in the Page Layout area of the template.Make sure not to modify the items in [] brackets. These items contain custom programming that will automatically populate with specific information from your member’s account. If you accidentally modify/delete these fields, do not save but close the window. If the accidental modification was already saved, contact ChamberMaster Customer support (support@chambermaster.com) to have this template refreshed.
6. Type a new template name and click Save As.